Terms of use of the site

1.1. This user agreement (hereinafter referred to as the Agreement) constitutes an offer of conditions for using the website  (hereinafter referred to as the Site), represented by the Site Administration and an individual (hereinafter referred to as the User), and governing the conditions for the User to provide information for posting on the Site.

1.2. A user of the Site is any individual who has ever accessed the Site and has reached the age allowed for the acceptance of this Agreement.

1.3. The user is obliged to fully familiarize himself with this Agreement prior to the purchase of the service on the Site. The purchase of a service on the Site by the User means the full and unconditional acceptance of this Agreement by the User. In case of disagreement with the terms of the Agreement, the use of the Site by the User must be terminated immediately.

1.4. This Agreement may be amended and / or supplemented by the Site Administration unilaterally without any special notice. These Rules are open and publicly available document.

1.5. The Agreement provides for the mutual rights and obligations of the User and the Site Administration on the following points:

  • The procedure for using the Site,
  • Privacy Policy,
  • Limitation of liability of the Site Administration,
  • Procedure for the Agreement.
  1. Procedure for using the Site

2.1. The site allows you to view and download information from our site solely for your personal, non-commercial use. It is forbidden to modify the materials on the site, distribute for public or commercial purposes. Any use of information on other sites or in computer networks is prohibited.

2.2. When purchasing a product on the Site, you agree to provide true and accurate information about yourself and your contact information.

2.3. You can contact us with questions, complaints, wishes for improving the work, or with any other information. At the same time, you are responsible that this appeal is not illegal, threatening, violates copyrights, discriminates against people on any grounds, and also contains insults or otherwise violates the current legislation of Ukraine.

  1. Personal information of the User

3.1. The site administration treats the confidential information of any person who has become a visitor to this site with respect and responsibility. By accepting this Agreement, the User agrees to the collection and use of certain information about the User in accordance with the provisions of the Law of Ukraine “On the Protection of Personal Data” and the Site Administration’s policy on the protection of personal data. In addition, the user agrees that the Site Administration can collect, use, transfer, process and maintain information related to the User’s data in order to provide the relevant services.

3.2. The site administration undertakes to collect only that personal information that the Consumer provides voluntarily in the event that the information is needed to provide (improve) services to the Consumer.

3.3. The site administration collects both basic personal data, such as name, surname, patronymic, address and email address, and secondary (technical) data – cookies, information about connections and system information.

3.4. The user agrees that the confidentiality of data transmitted over the Internet is not guaranteed if access to this data is obtained by third parties outside the zone of technical means of communication subject to the Site Administration, the Site Administration is not responsible for damage caused by such access.

3.5. The site administration can use any information collected through the Site in order to improve the content of the Internet site, improve it, transfer information to the User (upon request), for marketing or research purposes, as well as for other purposes that do not contradict the provisions of the current legislation of Ukraine.

4. Limitation of liability of the Site Administration

4.1. The site administration does not bear any responsibility for any errors, misprints and inaccuracies that may be found in the materials contained on this Site. The site administration makes every necessary effort to ensure the accuracy and reliability of the information presented on the Site. All information and materials are provided on an “as is” basis, without any warranties, either express or implied.

4.2. The information on the Site is constantly updated and may become outdated at any time. The site administration is not responsible for receiving outdated information from the Site, as well as for the inability of the User to receive updates to the information stored on the Site.

4.3. The site administration does not bear any responsibility for the statements and opinions of site visitors left as comments or reviews. The opinion of the Site Administration may not coincide with the opinion and position of the authors of reviews and comments. At the same time, the Site Administration takes all possible measures to prevent the publication of messages that violate applicable law or morality.

4.4. The site administration is not responsible for possible illegal actions of the User in relation to third parties, or third parties in relation to the User.

4.5. The site administration is not responsible for the statements of the User, produced or published on the Site.

4.6. The site administration is not responsible for damage, losses or expenses (real or possible) arising in connection with this Site, its use or inability to use.

4.7. The site administration is not responsible for the incomplete, inaccurate, incorrect indication by the User of his data when purchasing a service on the Site.

4.8. If problems arise in using the Site, disagreement with specific sections of the User Agreement, or if the User receives inaccurate information from third parties, or information of an offensive nature, any other unacceptable information, please contact the Site administration so that the Site Administration can analyze and eliminate the relevant defects, limit and prevent the receipt of unwanted information on the Site, as well as, if necessary, limit or terminate the obligation to provide its services to any User and client who deliberately violates the provisions of the Agreement and the functioning of the Site.

4.9. For the purposes of the foregoing, the Site Administration reserves the right to delete the information posted on the Site and take technical and legal measures to terminate access to the Site by Users who create, according to the conclusion of the Site Administration, problems in using the Site by other Users, or Users who violate the requirements of the Agreement.

  1. Procedure of the Agreement

5.1. This Agreement is a contract. The site administration reserves the right to both change this Agreement and enter a new one. Such changes take effect from the moment they are posted on the Site. The use by the User of the materials of the site after the change of the Agreement automatically means their acceptance.

5.2. This Agreement enters into force upon the first visit to the Site by the User and is valid between the User and the Company throughout the entire period of the User’s use of the Site.

5.3. The site is subject to the intellectual property rights of the Site Administration. All exclusive property copyrights to the site belong to the Site Administration. The use of the site by the Users is possible strictly within the framework of the Agreement and the legislation of Ukraine on intellectual property rights.

5.4. All trademarks and names referenced in the materials on this Site are the property of their respective owners.

5.5. The User agrees not to reproduce, repeat, copy, any parts of the Site, except when such permission is given to the User by the Site Administration.

5.6. This Agreement is governed by and construed in accordance with the laws of Ukraine. Issues not regulated by the Agreement are subject to resolution in accordance with the legislation of Ukraine.

  1. Refund policy

The return of funds paid by the User for the services received, namely, excursion services and tours in Ukraine, shall be carried out in accordance with the terms of this agreement in the following order:

6.1. The user has the opportunity to contact the Site Administration no later than 3 days before the start of the purchased services for a 100% refund.

  • If the User contacted the Site Administration later than 3 days before the start of the purchased services, a refund is not possible.


  • Refunds are carried out by the Site Administration to the same details from which the User paid for the selected service.
  • A full refund by the Site Administration can take up to 14 working days.
  • Refund for purchased services PCR collection is not possible.

The user confirms that he is familiar with all the clauses of this Agreement and unconditionally accepts them.

If you do not agree with these rules, please do not use the Site.