Privacy and personal data protection policy


Management of this site  (hereinafter – the “Site”) is carried out by LLC “Agency” PAN Ukraine “, EDRPOU code 21583804, license: tour operator No. 423/2011 dated 07.09.2011, a legal entity registered and operating in accordance with the requirements of the legislation of Ukraine (hereinafter -” Company”).

The Company has great respect for the confidential (personal) information of all, without exception, persons who have visited the Site, as well as those who use the services provided by the site; in this connection, the Company seeks to protect the confidentiality of personal data (information or a set of information about an individual who is identified or can be specifically identified), thereby creating and providing the most comfortable conditions for using the site services for each user.

This Privacy and Personal Data Protection Policy (hereinafter referred to as the “Policy”) establishes the procedure for the Company to process personal data, the types of personal data that are collected, the purposes of using such personal data, the Company’s interaction with third parties, security measures to protect personal data, conditions access to personal data, as well as contact information for the user about accessing, making changes, blocking or deleting their personal data and addressing any questions that you may have about the practice of protecting personal data.


The owner and manager of personal data of website users is the Company.

When a user uses the services of the site, the Company processes the user’s data, namely:

  • data provided by the user both when filling out registration forms and in the process of using the services
  • cookies
  • IP addresses
  • parameters and settings of Internet browsers (User-agent)

The company collects only those personal data that are deliberately and voluntarily provided by you as a subject of personal data in order to use the services of the site, which, in accordance with the requirements of the law, is an expression of the consent of the subject of personal data to the processing of his personal data in accordance with the purpose of their processing formulated in this Policy. …

When visiting the site, all logins are recorded. Other information about user traffic is not processed or stored.

Please note that the Company is limited to collecting the minimum amount of information necessary solely to fulfill the request of the subject of personal data. In any case, when it is necessary to request optional information, the user will be notified of this at the time of collecting such information.

The company does not collect any information for the processing of which certain requirements are established by law, such as information about racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, convictions to criminal punishment, as well as data, concerning health, sexuality, biometric or genetic data (in accordance with Article 7 of the Law of Ukraine “On the Protection of Personal Data”).

The company collects data on site visit statistics. The information may contain connections about traffic, the user’s browser, as well as the date, time, duration of work on the Internet and stay on the Site.


The processing and storage of the provided personal data is carried out in data centers where the equipment is located that ensures the functioning of the services of the Site. The provided personal data is processed and may be stored in the Personal Data Base or in a separate table of the Site Database.


Your personal data is used to ensure the provision of Internet services of the site, the exchange of information / news, relations in the field of advertising and communication in accordance with and in pursuance of the laws of Ukraine, including but not exclusively: “On the protection of personal data”, “On ratification The Convention for the Protection of Persons in Connection with the Automated Processing of Personal Data and the Additional Protocol to the Convention for the Protection of Persons in Connection with the Automated Processing of Personal Data with regard to supervisory authorities and cross-border data flows “,” On Information “,” On Advertising “,” On Telecommunications “, “On the protection of information in information and telecommunication systems”, “On state support for the media and social protection of journalists”, as well as other acts regulating the activities of the Company.


Personal data is stored for no longer than is necessary for the purpose of processing it.

After the subject of personal data is not a user of the site by deleting an account on the Site, his personal data is also automatically deleted.


A cookie is a text file or files containing a small amount of information that are sent by a web browser and stored on the user’s device. Such devices include a computer, mobile phone or other device with which the user visits the Site.

Cookies can be permanent cookies and are stored on the computer until the user deletes them or temporary (session), that is, they are stored only until the browser is closed. In addition, cookies are divided into basic (they are installed directly by the visited site) and third-party (installed by other sites).

Saved cookies do not identify a specific user, but the user’s device used by means of identification tags generated in a random order.


  • when the user visits the site again, the cookie data is updated
  • in most cases, the default web browser allows automatic storage of cookies on the user’s device
  • disabling cookies may lead to restriction of access to published materials and / or inadequate functioning of the services of the Site.

The company cares about its users and tries to make the stay on the Site as comfortable as possible, for this the company needs, using cookies, to analyze the behavior, preferences and interests of the user. Such an analysis will help the Company improve the experience of interacting with the Site, determine the most convenient interface and navigation of the Service.

According to the classification of the International Chamber of Commerce, the Company uses the following categories of cookies:

Strictly Necessary Cookies– are needed for the user to move around the web page and when using certain services, for example, to access protected pages, register and authorize, search the Site. Also, remember the previous actions of the user when going to the previous page within one session.

Performance cookies– aggregate information about how the Site is used. This data is stored on the user’s device between web browser sessions. Examples of such data can be the following metrics: time spent on the Site, the most frequently visited pages, understanding which sections and services of the site were the most interesting for the user, how effective one or another advertising and / or marketing campaign is, etc.

All information collected using performance cookies is intended for statistical and analytical purposes. Some cookie data may be provided to third parties who have permission from the web resource and exclusively for the above purposes.

Functional cookies– are used to save parameters or configurations that are stored on the user’s device between web browser sessions. Examples of such data can be the following metrics: username, profile photo, information on comments / requests / orders left, site language, location, information about whether the user was provided with any information or selected benefits earlier, as well as other site settings.

These cookies also allow users to watch videos, participate in polls, polls, and interact with social networks.

To make the experience after visiting the resource more pleasant, these cookies remember the information provided by the user, increasing the efficiency of interaction with the Site.

Some cookie data may be provided to third parties that have permission from the web resource and exclusively for the above purposes.

Target cookies– are used to provide content that may interest the user. This data is stored on the user’s device between web browser sessions. Examples of such data can be the following metrics: tracking recommended text, graphics, audio and video materials to avoid re-impressions, managing targeted advertising, evaluating the effectiveness of advertising campaigns, information about the user’s visit to other resources during transitions, and other site settings.

The site may share this information with other parties, including media clients, advertisers, agencies and related business partners, in order for them to provide quality targeted advertising.

Third party service and analytics cookies:

For prompt delivery, better display and detailed analysis of content on the Site, the Company uses services that are the property of other third-party companies, such as Facebook, Instagram, Google services and others.

As an example, companies can use cookies on the user’s device while working on the Site.

Please note that the Site cannot affect the operation of the cookies used by these services. All the necessary information about their use can be found by visiting the corresponding resource. For example, the terms of use Google analytics

Cookie management:

Major web browsers (Mozilla Firefox, Google Chrome, Opera, Safari for macOS, Microsoft Edge) are set to automatically accept cookies. To disable them, use the help function in your browser, or on the official website:


  • the configuration of the cookie settings for mobile web browsers may differ
  • it is worth recalling that full-fledged work with the site is only available when using cookies
  • disabling cookies may lead to restriction of access to the content and inadequate functioning of the services of the Site

If the user does not enable the use of cookies or deliberately deletes all cookies from his web browser, then upon further visit to the site, the user will be re-offered to enable and use cookies.

Information about users obtained using cookies is not sold or distributed in the public domain, and is also the property of the company that owns the resource.


When the user uses the services, the site pages may contain codes of other Internet resources and third parties, as a result of which such Internet resources and third parties receive your data. Consequently, these Internet resources can receive and process information that you have visited these pages, as well as other information transmitted by the user’s browser. Such Internet resources can be:

  • banner display systems (for example, Google Ad Manager)
  • social networking plugins (e.g. Facebook, Twitter, Google+)

The use of these services of the Company is necessary for the operational analysis of site visits, internal and external assessment of site traffic, viewing depth, user activity. The Company does not store or process data received from these services.

Accordingly, if the user for any reason does not want these services to access his personal data, the user can voluntarily log out of his account or profile, clear cookies (through his browser).


The company does not transfer personal data to third parties, unless such transfer is required by law, at the request of the subject of personal data or in other cases set forth in this Policy. The company understands that personal information is valuable and inalienable content, including the personal non-property rights of any individual, so it takes all possible measures to protect the personal information of users, voluntarily and deliberately transferred to the latter to the Company.

The Site may contain links to other websites (for informational purposes only). If you click on a link to other websites, this Policy will not apply to such websites. In this connection, the Company recommends revising the privacy and personal data policy of each site before transferring personal data by which you can be identified.


Information about the activity (traffic) on the Site of users who pass through the network, or the user’s e-mail are protected in accordance with applicable law. That is, the Company in no way or in a way does not violate the secrecy of the “activity” of the user when the latter uses the services of the Site.


The company uses generally accepted standards for technological and operational protection of information and personal data from loss, misuse, alteration or destruction. However, despite all efforts, the Company cannot guarantee absolute protection against any threats arising outside the Company’s regulation.

The Company ensures that all relevant confidentiality obligations, as well as technical and organizational security measures are applied to prevent unauthorized or illegal disclosure, or processing of such information and data, their accidental loss, destruction or damage.

The Company provides access to information and personal data only to authorized employees who have agreed to ensure the confidentiality of such information and data in accordance with the requirements of the Company.

Dissemination of personal data without the consent of the subject of personal data or a person authorized by him is allowed only in cases determined by law, and only (if necessary) in the interests of national security, economic welfare and human rights.

In the event of significant changes to this Policy, the Company will post a message on the Site and indicate the date of entry into force of these changes. If within the specified period you do not refuse to accept them in writing, this means that you agree with the corresponding changes to the Policy.

Please review the Policy from time to time in order to be aware of any changes or additions.